How I started
On May 2, 2004, I woke up, unable to speak a word. I sounded like a struggling Darth Vader. I thought I had a bad sinus infection.
A client called from South Carolina and left a message on my voice recorder to call him back. When I tried to return the call, his secretary would not transfer the call to him and hung up on me. I called to rent a car and the Hertz receptionist told me my voice scared her, and she was going to hang up on me and did so. I was walking my dogs with my daughter in our neighborhood when we came across two little girls with their golden retriever. I asked what the name of their dog was in my low, scratchy whisper, and they bolted. I couldn’t even order dinner in a noisy restaurant.